York Region Jobs Careers : Housing Services Coordinator Vacancies in Newmarket, ON

York Region Jobs Description at a glance:

POSITION PURPOSE
Reporting to the Supervisor Housing Program Delivery, is responsible for providing client services to applicants, participants and landlords in federal, provincial, and Region of York housing and rent subsidy programs, including providing program information; reviewing applications to ensure completeness of documentation; preparing eligibility assessments for review; preparing benefit assessments for eligible households; ensuring accurate data tracking and records maintenance; and maintaining databases and preparing summary and statistical reports.

MAJOR RESPONSIBILITIES

• Provides applicants and clients with program information such as eligibility criteria, application and documentation requirements, on-going program participation obligations, etc.
• Reviews household eligibility for programs, assists clients with completion of program applications or up-date to forms, reviewing information provided for completeness and follow-up as required.
• Prepares benefit assessments for eligible households and notifies the supervisor if concerns/misrepresentation is suspected.
• Supports the internal review process by tracking requests and assessing requests for completeness; requests supplementary information from the client and/or original decision maker as needed.
• Receives and arranges for return of housing provider files; prepares file documentation for review.
• Prepares program agreements for execution with clients and/or landlords.
• Tracks availability of client subsidy allocations and prepares client subsidy/benefit calculations.
• Prepares payment requisitions for approval and ensures that requests are submitted in accordance with departmental and corporate Electronic Funds Transfer process requirements.
• Responds to enquiries from clients/public for requests for information.
• Develops and maintains client relationships to provide client program participation support, either through interview or other media to ensure that documentation and information is prepared according to requirements.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

QUALIFICATIONS

• Successful completion of a Post-Secondary Diploma in Business Administration, Social Sciences or related field or approved equivalent combination of education and experience.
• Minimum three (3) years’ experience in a social services, social housing, or related field, including administrative and financial responsibilities.
• Knowledge of basic accounting principles and practices to process accounts payable and balance rental payments.
• Knowledge of relevant legislation and program policies such as such as Residential Tenancies Act, the Housing Services Act, and Regional program instructions.
• Comprehensive knowledge of general office procedures including records management.

Age Details in York Region Recruitment: